CEP Insight
Address-validation pilot acceptance worksheet

CEP Insight proposed worksheet for a defined address-validation pilot. Record evidence references, counts and agreed decision conditions; review ticks do not establish address validity, carrier acceptance or supplier certification. Metrics are not calculated automatically. Use sample references rather than recipient addresses or unnecessary personal data. Follow the applicable permissions and retention terms for provider output.

Pilot reference / rules version: ____________________
Review date: ____________________
Reviewer: ____________________
Markets · scripts · carrier products: ____________________
Sample selection · observation window: ____________________

[ ] 1. Define the decision being tested: parsing, reference matching, location, carrier eligibility or release. Record markets, scripts, address types, service products, versions and agreed thresholds before the pilot.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 2. Distinguish customer input, customer-confirmed changes, provider output and the operator’s decision. Record permitted evidence references and field retention rules; an audit need does not authorize retaining a complete API response.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 3. Define selection and independent review criteria. Record sample counts by market and address type, duplicates, exclusions and the reference used to classify correctness. Separate reference matching from actual delivery evidence.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 4. Record accepted, rejected, confirmation-required and service-error groups. For reviewed accepted and rejected samples, retain confirmed-correct, confirmed-incorrect and unknown counts. For each reported error rate, state its numerator, denominator and unknown handling. Do not treat unknown cases as confirmed correct or infer all-order rates from an unsupported sample. For false acceptance, record confirmed-incorrect addresses divided by reviewed accepted addresses; for false rejection, confirmed-correct addresses divided by reviewed rejected addresses. Report unknown outcomes separately.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 5. Keep customer and parcel populations separate: eligible sessions, prompts and completed checkouts; dispatched parcels, address-related exceptions and other failure causes. State observation cutoffs and simultaneous process changes.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 6. Record latency definitions, sample size and p95 method, timeouts, retries and fallback tests. Test missing-unit, uncertain-reference and outage cases. A timeout is a service failure; it does not establish an invalid address.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 7. Review customer confirmation, selected carrier product and any change request response. Compare confirmed components, carrier request and printed label, recording whether a physical print was examined. Submission alone does not establish carrier acceptance or completed rerouting.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

[ ] 8. Reconcile API charges, retries, manual review and exceptions within one costing period. Record acceptance, conditional continuation, revision or stopping, with decision owner, evidence gaps and next review. Limit conclusions to the recorded scope.
Evidence references · counts · definitions: ____________________
Responsible owner: ____________________
Unresolved evidence / next action: ____________________

Metric definitions · numerators / denominators · unknowns: ____________________
Acceptance conditions · unresolved evidence: ____________________
Next review · owner: ____________________
Decision · scope · evidence limits: ____________________

Address validation procurement: coverage, errors and acceptance evidence
https://cepinsight.com/en/articles/address-validation-procurement-and-pilot-acceptance